Pleasant Medical Centre (PMC) is celebrating its first anniversary. This medical institution with its very unusual name, also has an equally interesting philosophy; expressed by i’s tagline “healthcare the pleasant way.”
Located in Ashaiman, PMC has literally changed the delivery of healthcare in the area by offering digital x-ray services, fully automated laboratory services, ultrasound services with a well-stocked pharmacy.
PMC which is open 24 hours every day, serves its clients with the aid of an electronic management system.
They offer family medicine, paediatric care, obstetrics & gynaecological services, dietary support services, surgical services, physiotherapy as well as orthopaedic services. All this is in a community which has until now been classified as underserved!
The CEO of Pleasant Medical Centre, Dr. Ann-Shirley Andoh during an interview, pointed out that beyond the use of modern medical equipment and services, PMC prides itself in delivering world-class medical care by treating patients as important customers.
“We are extremely proud of the impact we have made so far in the one year we have been here”, she said, and added “We have seen more than 3,000 patients and delivered over 20 babies. Excellent customer/client/patient service is at the core of everything we do at PMC. All staff including doctors are well trained to ensure that they deliver the best client/customer experience possible. We have also on-boarded six private insurance providers (Acacia, Phoenix, Metropolitan, Ace, Equity and Vitality) with the aim of adding another 4 more before the end of this year to make our services more accessible.
“To commemorate our 1st anniversary, we unveiled our new operating theatre with laparoscopy. Laparoscopy is a non-evasive surgical procedure by which a fibre-optic instrument is inserted through the abdominal wall to view the organs in the abdomen or permit small-scale surgery,” she said.
When asked what more to expect from PMC in the future, Dr. Andoh added the icing on the cake, saying “In April 2023, our chairman Dr.
Robert Nunoo will lead a team of surgeons from the US, to carry out about 40 free surgeries for patients who would otherwise not be able to afford such procedures.
Philip Nunoo, board member, added in his remarks during the celebration that “PMC will continue to grow and expand in all aspects with technology at the centre of everything we do.” He further stated that, “it is our goal to gather as much information as possible to help make the best decision for our patients.”